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Product cover for People, Technology, Strategy (Ninth Edition)

Services Marketing: People, Technology, Strategy (Ninth Edition)

Jochen Wirtz, Christopher Lovelock

496,13 DKK

Product cover for Service Quality and Productivity Management

Service Quality and Productivity Management

Jochen Wirtz

68,48 DKK

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Product cover for Designing Customer Service Processes

Designing Customer Service Processes

Jochen Wirtz

68,48 DKK

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Product cover for Understanding Service Consumers

Understanding Service Consumers

Jochen Wirtz

68,48 DKK

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