Freedom from Command and Control
Rethinking Management for Lean Service
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Produkt beskrivelse
"Command and Control is failing us. There is a better way to design and manage work - a better way to make work work - but it remains unknown to the vast majority of managers." An adherent of the Toyota Production System, John Seddon explains how traditional top-down decision making within service organizations leads to managers
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Detaljer
- ISBN13 9781482278446
- Udgivet 2019
- Forlag Productivity Press
- Udgave 1
- Sprog Engelsk