Microsoft Dynamics CRM 2011 Step by Step
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Produkt beskrivelse

The smart way to learn Microsoft Dynamics CRM 2011—one step at a time! Use the easy-to-follow lessons to master the fundamentals of creating and managing accounts; working directly within familiar tools such as Microsoft Outlook; tracking customer activity and communications; managing campaigns, leads, quotes, contracts, and orders; and employing basic to advanced reporting capabilities. Includes downloadable, ready-made practice files and complete Book.

Detaljer

  • ISBN13 9780735660267
  • Sider 448
  • Udgivet 2011
  • Forlag Microsoft Press PTG
  • Udgave 1
  • Sprog Engelsk