The Complete Guide to Customer Support
How to Turn Technical Assistance Into a Profitable Relationship
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Produkt beskrivelse
Today's support operations face greater responsibilities than the help desks of the 1990s. That's because customers expect 24x7 assistance on whatever channel they choose - no matter what type of products and/or services they buy. The Complete Guide t
Detaljer
- ISBN13 9781482280760
- Udgivet 2002
- Forlag CRC Press
- Udgave 1
- Sprog Engelsk