Case Management: Inclusive Community Practice is a consumer-directed social work text that provides health and human services workers with the theory, knowledge and skills to help the vulnerable. The second edition offers a strong in-depth overview of case management using case studies and reflective questions to teach readers to relate theory to practical situations. Clear navigation and updated content make Case Management a learning resource for students and practitioners working across the human services sector. KEY FEATURES New references and content included in key areas to reflect recent changes to community practice: Chapter 6: Cultural Diversity and Competence: A Culturally Responsive Approach Chapter 18: Case management in Child Protection: Challenges, Complexities and Possibilities Chapter 19: Case Management and Complexity: Challenges in the National Disability Insurance Scheme Chapter 20: Our Safe Place – Community Responses to Koori Youth Violence Chapter 21: New Land New Home: Working with Refugee Survivors of Torture and Trauma Chapter 22: Case management, Research Evidence, and Homelessness Services Well-respected Australian author team share their expertise across the many disciplines within the human services sector. Cross-reference margin notes added to signpost key topics across chapters.