Tele-Stress
Relief for Call Center Stress
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Produkt beskrivelse

This book will help telephone professionals to: - Reduce on-the-job telephone stress - Enhance telephone communications skills - Build stronger customer relationships over the telephone - Learn practical, common sense telephone strategies that really work ;

Detaljer

  • ISBN13 9781482280630
  • Udgivet 1998
  • Forlag CRC Press
  • Udgave 2
  • Sprog Engelsk