SIAM/MSI: An Introduction to Service Integration and Management/ Multi-Sourcing Integration for IT Service Management

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Product description

This book provides clear guidance on the SIAM process, answering questions on what service integration is, when SIAM is applicable, and what approach should be taken when sourcing ITSM services in a multi-sourced environment.

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Details

  • ISBN13 9781849288538
  • Released 2016
  • Publisher ITGP
  • Format Elektronisk medie
  • Edition 1
  • Language English