SIAM/MSI: An Introduction to Service Integration and Management/ Multi-Sourcing Integration for IT Service Management
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Produkt beskrivelse

This book provides clear guidance on the SIAM process, answering questions on what service integration is, when SIAM is applicable, and what approach should be taken when sourcing ITSM services in a multi-sourced environment.

Detaljer

  • ISBN13 9781849288538
  • Udgivet 2016
  • Forlag ITGP
  • Format Elektronisk medie
  • Udgave 1
  • Sprog Engelsk