Professional Front Office Management: Pearson New International Edition
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Produkt beskrivelse
Appropriate for the Front Office Operations or Front Desk Operations course in Hospitality Management departments.
The text details policies and procedures that address the department's critical role of serving guests, coordinating employee communication and utilizing technology to benefit guests, staff and owners. The front office is the "hub" of the property's communications and operations systemsand usually the first point of contact for a hotel guest.
Oplysninger om tilgængelighed
Vælg variant af e-bog i højre side, for at se tilgængelighedsoplysninger.
Detaljer
- ISBN13 9781292056050
- Sider 656
- Udgivet 2013
- Forlag Pearson (Intl)
- Format Elektronisk medie
- Udgave 1
- Sprog Engelsk